Thursday, July 3, 2014

Failed to launch SCCM 2007 reports from remote console, "You do not have permission to view this directory or page."

I was performing a maintenance fro a SCCM 2007 customer this morning. Customer is complaining that he couldn’t launch the report from his remote console, but no problem launching it from the ConfigMgr Console from SCCM Server.

I went to the verify the DCOM configuration, and the setting is correct. Checkout the DCOM configuration guide here.

Next, I check the SMSReporting_XXX Authentication configurations. I make sure only the Windows Authentication is enabled. Somehow the “Enable Kernel-mode authentication” setting is checked under the Advance Settings of the Windows Authentication, which is not correct. I uncheck the setting and it should looks like the screen captured below.

image 

Lastly, I reconfigure the Providers settings of the Windows Authentication, which looks like the screen captured below. Only NTLM and Negotiate: Kerberos are enabled.

image

User can now successfully launch the report from his remote console. Cheers!!

1 comment:

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