Saturday, December 19, 2015

SCCM SCEP Deployment Error 0x8004ff67.

My customer has existing Symantec Endpoint Protection 12 and would like to migrate to SCEP. Knowing that SCCM SCEP support auto removal for the antimalware software below:

Symantec AntiVirus Corporate Edition version 10
Symantec Endpoint Protection version 11
Symantec Endpoint Protection Small Business Edition version 12
McAfee VirusScan Enterprise version 8
Trend Micro OfficeScan
Microsoft Forefront Codename Stirling Beta 2
Microsoft Forefront Codename Stirling Beta 3
Microsoft Forefront Client Security v1
Microsoft Security Essentials v1
Microsoft Security Essentials 2010
Microsoft Forefront Endpoint Protection 2010
Microsoft Security Center Online v1

During the Pilot run we bump into issue with the deployment error 0x8004ff67. The error description stated System Center 2012 Endpoint Protection installation error. The System Center Endpoint Protection Setup wizard was unable to remove one or more programs that conflict with System Center Endpoint Protection. To install System Center Endpoint Protection you must manually uninstall the following programs and then run the wizard again. Error code:0x80041108. Programs: Symantec Endpoint Protection......

We found out that password is required when we perform the manual uninstall. I knew immediately that must be the root cause of preventing the SCEP auto removal from running. After disabled the password policy from the Symantec Endpoint Protection server, we're back in the game.

1 comment:

  1. I tried the exact same thing but the password doesn't remove its self on the client machine. Did you have to do anything special to get the clients to update?